Help center
FAQ, tutorials and Plugin.ch manual
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For users 37 articles
All questions about using Plugin.ch as a member
My profile
10All questions related to your profile and managing it
- How can I change my password? 434
- I play in several clubs, can I have a single login? 275
- I have a single account across several clubs, how do I choose which club to display? 209
- A family member wants to become a member, can I add them? 163
- How do I book for a family member? 29
- I've lost my password. How can I recover it? 248
- How do I change my profile photo and information? 16
- J'ai plusieurs comptes : comment les fusionner en un login unique ? 19
- How do I change the site language? 19
- How do I set my personal access code? 21
Bookings
15All questions about bookings can be found here
- I paid with TWINT, but the booking isn't showing 162
- Why are some cells pink on the board? 370
- How can I make a booking 944
- How can I book with a guest? 253
- How can I edit a booking? 205
- How can I delete a booking? 303
- All courts are occupied. Can I join the waiting list? 82
- What payment methods are available to me for a booking? 123
- How to create an open booking 47
- How to join an open match 42
- Où trouver le code d'accès au terrain (code portier) ? 20
- Comment me retirer d'un match ouvert ? 22
- Comment consulter l'historique de mes réservations ? 13
- How do I see the weekly schedule? 19
- How do I find and book at another club? 18
Payments and wallet
5Porte-monnaie numérique, moyens de paiement, bons et factures
Community and Défi-Plugin
3Trouver des joueurs, groupes WhatsApp et tournoi défi
Interface and app
3La nouvelle interface, le mode sombre et l'application mobile
For administrators 88 articles
The Plugin.ch manual has been adapted to a ticket format that's easier to read
Manage settings
16- Manage access 52
- Manage membership cards 34
- Manage the Club-House 26
- Manage restaurant credit 15
- Manage email sending 20
- Manage invoicing 20
- Manage member groups 29
- Manage registrations 19
- Manage special days 18
- Manage offers 23
- Manage online payments 21
- Manage billing regions 30
- Manage the club manager 27
- Manage challenge tournaments 30
- Manage RFID validation 18
- Manage general settings 27
Manage courts
5Manage seasons
3Manage memberships
4Manage items
4Manage members
12- Display the member list 32
- Create a new member 44
- View a member's detailed information 28
- Display a member's operational data 28
- Manage member subscriptions 17
- Import member data 27
- Print member cards 31
- Print and export the member list 10
- Charge an item to a member or a group 27
- Link a member to a group 30
- Edit and delete a member 23
- Search for a member 15
Manage sponsors
3Access and roles
2Manage lessons
7Equipment rental
1Manage invoices
9Process payments
3Process installments
1Manage bookings
3Messages and emails
4Défi-Plugin tournaments
1Partner search
1Statistics
1Member access
2To play without an account 3 articles
For people who want to play without necessarily creating an account
Bookings
3You'll find all the questions about booking without an account
Community questions
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